TagLink Connect
A simple way to help someone reconnect.
TagLink Connect combines a wearable Band and Wallet Card, giving someone helping a simple way to contact a parent, family member, carer or other trusted person.
No tracking • No app • No subscription • No personal contact details displayed
A simple, privacy-first way to support independence.
What is TagLink Connect?
TagLink Connect is a simple wearable connection solution. The Band and Wallet Card each carry a QR code that lets someone send a private message to a trusted contact if help is needed. There is nothing to press, charge or operate.
Who can it support?
TagLink Connect can support children, young people and adults who may benefit from an additional way for someone to reach a person they trust. It is designed to provide extra reassurance while supporting independence, including for people with SEND, people living with dementia, older people living independently and anyone who would value an additional way to stay connected.
A simple, privacy-first way to support independence.
What is TagLink Connect?
TagLink Connect is a simple wearable connection solution. The Band and Wallet Card each carry a QR code that lets someone send a private message to a trusted contact if help is needed. There is nothing to press, charge or operate.
Who can it support?
TagLink Connect can support children, young people and adults who may benefit from an additional way for someone to reach a person they trust. It is designed to provide extra reassurance while supporting independence, including for people with SEND, people living with dementia, older people living independently and anyone who would value an additional way to stay connected.
How TagLink Connect works
Scan
If somebody believes the person may need assistance, they scan the QR code using their smartphone camera.
Message
They send the wearer's trusted contact a secure message through TagLink Connect.
Reconnect
The chosen contact receives an email with the information provided and can decide how best to respond.
No app • No subscription • Privacy first
How TagLink Connect works
Scan
If somebody believes the person may need assistance, they scan the QR code using their smartphone camera.
Message
They send the wearer's trusted contact a secure message through TagLink Connect.
Reconnect
The chosen contact receives an email with the information provided and can decide how best to respond.
No app • No subscription • Privacy first
How TagLink Connect works
Scan
If somebody believes the person may need assistance, they scan the QR code using their smartphone camera.
Message
They send the wearer's trusted contact a secure message through TagLink Connect.
Reconnect
The chosen contact receives an email with the information provided and can decide how best to respond.
No app • No subscription • Privacy first
Designed to make helping simple.
Simple for the wearer
No button to press, app to use or battery to charge. The Band can simply be worn or the Wallet Card carried.
Easy for someone to help
Anyone with a compatible smartphone can scan the QR code and send a message. No app or account is required.
Private by design
Personal contact details are not displayed, and TagLink does not track location.
A direct route to someone trusted
Messages are sent to the trusted contact registered during activation.
Designed to make helping simple.
Simple for the wearer
No button to press, app to use or battery to charge. The Band can simply be worn or the Wallet Card carried.
Easy for someone to help
Anyone with a compatible smartphone can scan the QR code and send a message. No app or account is required.
Private by design
Personal contact details are not displayed, and TagLink does not track location.
A direct route to someone trusted
Messages are sent to the trusted contact registered during activation.
An additional way to help someone reconnect.
TagLink Connect is not a GPS tracker, personal alarm or emergency service. If someone is in immediate danger or needs urgent medical assistance, call 999.
EXPERIENCE TAGLINK
See TagLink in action.
Try the complete journey from scan to secure message and see what a trusted contact receives when somebody scans a TagLink.
Or scan to try it on your phone
EXPERIENCE TAGLINK
See TagLink in action.
Try the complete journey from scan to secure message and see what a trusted contact receives when somebody scans a TagLink.
Or scan to try it on your phone
EXPERIENCE TAGLINK
See TagLink in action.
Try the complete journey from scan to secure message and see what a trusted contact receives when somebody scans a TagLink.
Frequently asked questions
Answers to common TagLink Connect questions.
Who can use TagLink Connect?
TagLink Connect can be used by children, young people and adults who may benefit from an additional way for somebody to contact a trusted person. Suitability should be considered by the person, their family or carers and any organisation supporting them.
Who should activate it?
The wearer can complete activation themselves, or a family member, carer or other trusted person can help. During activation, enter the email address of the nominated contact who should receive scan messages. If the wearer is under 18, a parent, guardian or other appropriate responsible adult must complete and manage activation.
How should I explain the Band to a child or young person?
The Band should be explained in a way that suits the child or young person’s age, understanding and preferred way of communicating. Parents, carers and supporting adults can use or adapt the following explanation: “Your TagLink Band can help someone contact an adult you trust if you need help. Someone can scan the square code with a phone and send a message to your parent, carer or another adult you trust. The Band does not track where you are and does not show your name, address or contact details. You do not need to press anything or do anything to make it work. You can ask questions about the Band. If it feels uncomfortable or you do not want to wear it, tell an adult you trust.”
Does TagLink track someone’s location?
No. TagLink does not use GPS, Bluetooth or live-location tracking. Information about a location is only provided if the person scanning chooses to type it into their message.
Does anyone need an app or special device?
No. The wearer does not need a phone, app or TagLink account. There is no button to press, battery to charge or device to operate. The person helping simply scans the QR code using their smartphone camera and completes the message form. They do not need an app or account.
Are personal details, diagnoses or support needs displayed?
No. The Band and Wallet Card are deliberately neutral. They do not display the wearer’s name, diagnosis, SEND information or support needs. The trusted contact’s email address and other personal contact details are not shown to the person scanning. TagLink does not routinely request medical information, diagnoses, care plans or SEND records.
What happens when somebody scans it?
They are taken to a message page where they can explain the situation. The trusted contact receives an email containing the information they provide.
Is TagLink an emergency service?
No. TagLink is not monitored as an emergency service and an email notification may not be seen immediately. If someone is in immediate danger or experiencing a life-threatening emergency, call 999.
Is there a subscription, and can it be deactivated?
There is no monthly or annual subscription for the TagLink messaging service. The wearer or the adult managing the TagLink can stop using it at any time. Contact hello@taglink.co.uk if you would like it deactivated or need to change the registered email address.
Frequently asked questions
Answers to common TagLink Connect questions.
Who can use TagLink Connect?
TagLink Connect can be used by children, young people and adults who may benefit from an additional way for somebody to contact a trusted person. Suitability should be considered by the person, their family or carers and any organisation supporting them.
Who should activate it?
The wearer can complete activation themselves, or a family member, carer or other trusted person can help. During activation, enter the email address of the nominated contact who should receive scan messages. If the wearer is under 18, a parent, guardian or other appropriate responsible adult must complete and manage activation.
How should I explain the Band to a child or young person?
The Band should be explained in a way that suits the child or young person’s age, understanding and preferred way of communicating. Parents, carers and supporting adults can use or adapt the following explanation: “Your TagLink Band can help someone contact an adult you trust if you need help. Someone can scan the square code with a phone and send a message to your parent, carer or another adult you trust. The Band does not track where you are and does not show your name, address or contact details. You do not need to press anything or do anything to make it work. You can ask questions about the Band. If it feels uncomfortable or you do not want to wear it, tell an adult you trust.”
Does TagLink track someone’s location?
No. TagLink does not use GPS, Bluetooth or live-location tracking. Information about a location is only provided if the person scanning chooses to type it into their message.
Does anyone need an app or special device?
No. The wearer does not need a phone, app or TagLink account. There is no button to press, battery to charge or device to operate. The person helping simply scans the QR code using their smartphone camera and completes the message form. They do not need an app or account.
Are personal details, diagnoses or support needs displayed?
No. The Band and Wallet Card are deliberately neutral. They do not display the wearer’s name, diagnosis, SEND information or support needs. The trusted contact’s email address and other personal contact details are not shown to the person scanning. TagLink does not routinely request medical information, diagnoses, care plans or SEND records.
What happens when somebody scans it?
They are taken to a message page where they can explain the situation. The trusted contact receives an email containing the information they provide.
Is TagLink an emergency service?
No. TagLink is not monitored as an emergency service and an email notification may not be seen immediately. If someone is in immediate danger or experiencing a life-threatening emergency, call 999.
Is there a subscription, and can it be deactivated?
There is no monthly or annual subscription for the TagLink messaging service. The wearer or the adult managing the TagLink can stop using it at any time. Contact hello@taglink.co.uk if you would like it deactivated or need to change the registered email address.
Interested in TagLink Connect?
If you’d like to roll out TagLink Connect to your community or to simply find out more, we’d love to hear from you.
There’s no commitment. Just tell us a little about yourself and how TagLink Connect could help.
Interested in TagLink Connect?
If you’d like to take roll TagLink connect to your community or to simply find out more, we’d love to hear from you.
There’s no commitment. Just tell us a little about yourself and how TagLink Connect could help.
TagLink®
Helping lost items
find their way back.
TagLink® by Orange Feather Ltd | Registered in England & Wales No. 14263776 | Lightwater, Surrey | +44 7359 916345
TagLink™
Helping lost items
find their way back.
TagLink™ by Orange Feather Ltd | Registered in England & Wales No. 14263776 | Lightwater, Surrey | +44 7359 916345
TagLink™
Helping lost items
find their way back.
Activate your TagLink
taglink.co.uk/activate
Need help? hello@taglink.co.uk
TagLink™ by Orange Feather Ltd
Registered in England & Wales No. 14263776
Lightwater, Surrey | +44 7359 916345